Contact Us
We’d love to hear from you!
Whether you have a question about our products, your order, shipping, or anything else, our customer support team is here to help.
Customer Support
zhouqinhantang@huajingtrading.com
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
Response Time
We aim to respond to all emails within 24 hours on business days.
Before You Contact Us
To help us assist you more efficiently, please include the following information in your message whenever possible:
- Your full name
- Order number (if applicable)
- Email address used for your order
- A detailed description of your question or issue
- Photos or screenshots (if applicable)
Customer Service
Our support team can help you with:
- Product information
- Order status
- Shipping inquiries
- Returns & Refunds
- Warranty support
- General questions
Send Us a Message
Please fill out the contact form below, and we’ll get back to you as soon as possible.
Thank you for choosing Zhou Tang Backpack. We appreciate your trust and look forward to assisting you.